Longhorn Tactical and Defense provides its return and exchange policy in compliance with our vendors and company policies. LTD reserves the right to refuse acceptance of any return or exchange for any reason at any time.
Longhorn Tactical and Defense Policies
Classes
LTD issues refunds and exchanges items sold in classes in compliance with our suppliers and vendors policies. For classes that are paid we offer an exchange to a new class date. In situation where there may be an emergency we issue refunds for classes on a case by case basis.
Merchandise
LTD offers refunds or exchanges within 7 days provided that the item has not be worn or washed. We will exchange the item for a clothing item of equal or lesser value from our clothing shop. Please allow up to 30 days for all exchanges. To exchange an item please email us at Jenn@ltdefense.com
Warranties
LTD offers warranties on items per distribution policies and expectations of the manufacturer. For questions, comments, or concerns reguarding your exchange please contact us. General warranties are 1 year on ballistic armor. LTD does offer warranties on tourniquets orignally purchased from LTD that are used in the event of a bleeding incident as long as the user has taken a STOP THE BLEED course. LTD also offers armor warranties and exchanges with police reports and in compliance with distributor policies.
Gear Store
Please refer to the policies of our suppliers or contact us at Jenn@ltdefense.com or call 936-320-8400 Monday through Friday from 9 am to 5pm MST.
Fees For Illegal Orders
Longhorn Tactical and Defense reserves the right to charge a $100 restocking fee for every order that violates applicable law. LTD has clear indications on pages explaining laws and policies surrounding armor. If an order is placed that violates law LTD will cancel and refund that order less $100.
This notice is posted on all body armor products.
"*Important: No Body Armor can be sold or shipped to Connecticut or New York. If you order from these locations you will be charged a $100 restocking fee."
